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Support a family-owned business with real Chicago roots.
About Returns
Return Policy
At THE SPOT FOR FITS & KICKS, we want you to shop with confidence. Please review our return guidelines carefully before initiating a return.
Eligibility for Returns
We accept returns only on merchandise that is:
- New and unworn
- In original condition
- Returned with the original factory packaging
Shoes must be tried on indoors only, preferably on a carpeted surface. Any signs of outdoor wear or use may result in the return being denied.
Return Window
All returns must be shipped back within 30 days of the delivery date.
Return Shipping Costs
Customers are responsible for all return shipping costs. Original shipping charges are non-refundable.
Refunds will be issued for the cost of the item(s) only and do not include shipping charges.
For international orders, shipping costs are non-refundable under all circumstances.
Important Packaging Instructions
Please place the shoe box inside a separate shipping box or protective bag when returning your item.
Do NOT apply shipping labels, tape, or postage directly onto the original factory shoe box.
Returns received without the original shoe box, or with damage caused by using the shoe box as the shipping container, may be subject to up to a 100% restocking fee.
Please include a copy of your order confirmation or order page inside the package.
Unclaimed Packages
We reserve the right to charge a $15 restocking fee for merchandise that is returned to sender due to being unclaimed by the recipient.
International Returns
THE SPOT FOR FITS & KICKS is unable to generate prepaid international return shipping labels.
If you are returning an item due to an error made by THE SPOT FOR FITS & KICKS, please contact us at orderonline@thespotchicago.com before shipping your return. If we determine that we are responsible for the issue, we may reimburse return shipping costs after proof of shipment and shipping expense is provided. Remaining refund amounts will be processed once the item is received and inspected.
International customers are responsible for any taxes, duties, tariffs, or import fees associated with their shipment. Orders that are refused or abandoned due to unpaid customs fees are not eligible for cancellation, return, or refund.
Return Address
THE SPOT FOR FITS & KICKS
ATTN: WEBSTORE
7341 S MEADE AVE
BEDFORD PARK, IL 60638
Contact Us
For questions regarding returns or exchanges, please contact our customer service team:
Phone: 708-679-3375 or 708-679-3955
Email: orderonline@thespotchicago.com
Chicago · Est. 1994
Built Different Since 1994
More than a sneaker store. A family legacy rooted in community, hustle, and the city of Chicago.
Scroll
30+
Years in Business
12
Team Members
2
Generations
The Origin
A BODEGA,A DREAM,AND A PAIR OF SHOES
In 1994, Bill and Jane Pietraszek opened a small bodega, Footwear Plus, in Blue Island — a city neighboring Chicago. It wasn't a big operation. But it was theirs. And that meant everything.
As time went on, they moved away from their Blue Island bodega to a new shop in Chicago — Fashion Footwear. But this was only the beginning of the journey.
Bill and Jane shuffled around the city of Chicago, learning and improving as they went along.
The Spot Chicago Story
The Evolution
FROM BLUE ISLANDTO THE WORLD
From Chicago to Matteson, Bill and Jane kept pushing — refining their vision with every move. At their shop in Matteson, The Spot for Fits and Kicks, they began to grow the family business with the help of their son, Thomas, who built a website from his college apartment while studying at the University of Illinois.
A kid with a laptop and a vision. That website would become the engine that would one day power the entire operation.
The Journey
THE ROAD
TRAVELED
Four cities. Three decades. One family's relentless pursuit of something more.
Blue Island IL
Chicago IL
Matteson IL
Bedford Park IL
Family Legacy
THE NAME
ON THE
DOOR
Thomas later joined the family business full-time in 2013, with his little sister, Elizabeth, following him a few years later in 2017 and her husband, Luis, in 2020.
The business also wouldn't have been a success without the revolving door of family members who contributed over the last two decades. When family shows up for family — that's when something real gets built.
"Without the family who helped and the customers who want to shop local — The Spot Chicago would not be here today."
By the Numbers
30+
Years in Business
4
Cities Called Home
12
Team Members & Growing
2
Generations of Family
Bedford Park, IL · 2023–Now
The Current Era
FULLY ONLINE. FULLY FAMILY.
In 2023, The Spot for Fits and Kicks shut the doors on its Matteson shop — shifting the business to an online-only operation in Bedford Park. A bold move. The right move.
As a small family business, The Spot Chicago currently has 12 amazing team members that continue to help grow the business and make it what it is today.
Community
FOR THE COMMUNITY BY THE FAMILY
Without the family who helped and customers that want to shop local and help small businesses succeed, The Spot Chicago would not be here today. Every purchase you make supports a real family. Real people. Real Chicago.
Stay Fresh
Access premium sneakers and streetwear without leaving home.
Join the Story
Every customer is part of what The Spot Chicago has become.
Ready to Shop?
BECOME PART OF THE STORY
30 years in the making. A collection built for those who know. Shop the freshest sneakers and streetwear — straight from a Chicago family to your door.